Brief Discussion: Client explains document needs and purpose
Content Gathering: Client provides raw content, notes, or outline
Style Requirements: Establish branding, tone, and formatting preferences
Timeline Agreement: Set realistic deadlines based on complexity
Quote Approval: Confirm scope and pricing before starting
Typical Workflow:
Option 1: Creating from Scratch
Client provides topic outline or bullet points
You research and write content (if included in scope)
Create professional structure and layout
Client reviews draft and provides feedback
Revise and finalize document
Option 2: Formatting Existing Content
Client sends rough document or text file
You restructure and professionally format
Add visual elements and branding
Optimize for intended use (print/digital)
Client approves final version
Common Document Projects
Business Proposals (2-4 hours):
Input: Client’s service details, pricing, client information
Output: Professional proposal with cover page, executive summary, scope of work, pricing table, terms
Example: 10-page proposal for web design services
Employee Handbook (8-15 hours):
Input: Company policies, procedures, legal requirements
Output: Structured handbook with sections, index, professional layout
Example: 50-page handbook for growing business
Training Manual (5-10 hours):
Input: Process notes, screenshots, step-by-step instructions
Output: Easy-to-follow manual with visuals and clear formatting
Example: Software training guide for new employees
Business Reports (3-6 hours):
Input: Raw data, analysis notes, key findings
Output: Executive summary, data visualizations, professional presentation
Example: Annual performance report or market analysis
Tools & Software Used
Document Creation:
Microsoft Word (advanced formatting features)
Google Docs (collaborative editing)
Adobe InDesign (high-end layouts)
Canva (simple design elements)
Formatting & Design:
Professional templates and styles
Brand color palettes and fonts
Chart creation (Excel, Google Sheets)
Image editing (basic Photoshop/Canva)
Collaboration Tools:
Google Drive for real-time collaboration
Track changes and comments
Version control and backup systems
PDF creation and optimization
Pricing Structure (R350-550/hour)
Basic Formatting: R350-400/hour
Clean up existing documents
Apply consistent formatting
Basic layout improvements
Simple charts and tables
Standard Creation: R400-500/hour
Create documents from provided content
Professional layout and design
Add visual elements and branding
Research and content organization
Premium Creation: R500-550/hour
Complex document creation from scratch
Advanced design and layout
Custom graphics and charts
Technical or specialized content
Project Examples & Estimates
Simple Business Proposal:
Scope: 8-page proposal with standard sections
Time: 3 hours
Cost: R1,200-1,500
Turnaround: 2-3 days
Company Policy Manual:
Scope: 25-page handbook with multiple sections
Time: 10 hours
Cost: R4,000-5,000
Turnaround: 1-2 weeks
Product Catalog:
Scope: 20-page catalog with images and descriptions
Time: 8 hours
Cost: R3,200-4,000
Turnaround: 1 week
Annual Report:
Scope: 15-page report with charts and graphics
Time: 6 hours
Cost: R2,400-3,000
Turnaround: 3-5 days
Quality Standards
Professional Formatting Includes:
Consistent fonts and sizing throughout
Proper heading hierarchy (H1, H2, H3)
Aligned margins and spacing
Professional color scheme
High-quality images and graphics
Print and digital optimization
Spell-check and grammar review
Brand consistency
Document Structure:
Clear table of contents
Logical flow and organization
Professional cover page
Headers and footers
Page numbering
Contact information
Copyright and version details
Client Communication Process
Initial Quote Email:
"Based on your requirements for a 12-page training manual:
- Content organization and structure: 2 hours
- Professional formatting and layout: 4 hours
- Adding visuals and screenshots: 2 hours
Total: 8 hours at R450/hour = R3,600
Timeline: 5 business days
Includes: 2 rounds of revisions"
Progress Updates:
Send draft sections for review
Share Google Doc links for real-time collaboration
Provide progress screenshots
Confirm any changes in scope
Revision Process
Included in Quote:
2 rounds of minor revisions
Basic formatting adjustments
Content reorganization
Grammar and spelling fixes
Additional Charges:
Major content rewrites
Significant structural changes
Additional research required
Rush delivery requests
File Delivery Options
Standard Formats:
Microsoft Word (.docx) for editing
PDF for final distribution
Google Docs for ongoing collaboration
Print-ready PDF for professional printing
Additional Formats:
PowerPoint slides (for presentations)
HTML format (for web use)
InDesign files (for future editing)
Branded templates for future use
Specialized Documents
Technical Manuals:
Step-by-step procedures
Screenshot integration
Troubleshooting sections
Safety and compliance notes
Marketing Materials:
Brand-consistent design
Call-to-action elements
Contact information prominence
Professional imagery
Legal Document Formatting:
Proper legal formatting standards
Numbered clauses and sections
Table of contents and references
Professional legal document style
This service is perfect for:
Small businesses needing professional documentation
Entrepreneurs creating investor presentations
Companies updating outdated materials
Organizations requiring consistent branding
Professionals who write well but lack design skills
Businesses preparing for audits or compliance reviews
The key value is transforming rough ideas or messy documents into polished, professional materials that enhance credibility and communicate effectively with intended audiences.
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