Setup Process:

1. Access Credentials: Client provides admin access to website (WordPress, Wix, Squarespace, etc.)
2. Content Guidelines: Establish brand voice, style guide, and formatting standards
3. Update Procedures: Create workflow for content approval and publishing
4. Backup Protocols: Set up automatic backups before making changes
5. Communication Methods: Establish how client will request updates

Common Update Requests

Quick Updates (1-2 hours):

• Change business hours or contact information
• Update pricing on existing services
• Add new testimonial or review
• Fix typos or grammar errors
• Update team member information
• Change homepage announcement banner

Tools & Platforms You’d Work With

Content Management:

• WordPress dashboard
• Page builders (Elementor, Divi, etc.)
• Media libraries for images/videos
• SEO plugins (Yoast, RankMath)

Communication Tools:

• Email for update requests
• Screenshots showing before/after
• Screen recording for complex changes
• Project management tools (Trello, Asana)

Basic Rate: R300-400/hour

• Simple text updates
• Contact information changes
• Basic formatting adjustments
• Image replacements